Packaging & Delivery

Delivery

We use reliable local removal contracting companies to do this for you. We can quote a price depending on the size and quantity of goods supplied and can service most locations in New Zealand.

Standard freight

This budget option is a service that might take 2 to 4 weeks to arrive at most North Island main centres and 3 to 6 weeks to South island locations. Very isolated locations cannot always be serviced and we may need to arrange delivery to your nearest main centre. You may need to assist the driver to unload your furniture. We will advise which carrier we are using for your job, as well as your job number and the carriers contact details so that you can track your delivery.

Premium Freight

Our premium service uses large reliable New Zealand freight companies who have regular runs to all the main centres in New Zealand. Depending on your distance from our main Palmerston North warehouse your furniture should arrive within 1 to 2 weeks in the North Island and 2 – 3 weeks in the South Island. Our carrier of choice for this premium service is Conroy Removals, but we will choose the best carrier for your location. Very isolated locations cannot always be serviced and we may need to arrange delivery to your nearest main centre. We will advise which carrier we are using for your job, as well as your job number and the carriers contact details so that you can track your delivery.

Courier

We use Fastway Couriers for this service. They have good coverage throughout New Zealand, though some rural locations may not be serviced. We will advise your tracking information and how you can access that.

 

Packaging

Furniture items are sent on furniture trucks. This means that they are packed into the trucks wrapped in furniture blankets or boxed for protection.

They are sent from our stores in good condition. It is imperative that the goods are checked by the customer on receipt before signing the delivery docket. Once the docket is signed there can be no claim made on the carrier for damage.